After Sales Guarantee

If one or more of your items arrives damaged, please contact customer service within 14 business days of the receipt of your shipment.

For customer remorse | This happens when the customer purchased the wrong product, it doesn’t fit, or they no longer want the item, we normally can not accept such terms to refund or customer’s returns.

You may contact customer service via whatsapp or wechat: +86 17818936886, or by email info@halifejewelry.com, We will require at least one photo of the damaged goods. Please keep the packaging as the carrier may want to inspect the package. At our discretion, we will ship replacements or provide a refund for any damaged items.

Take Cares for Products

1,Don’t catch waters, soaps, sweats…it can keep the gold colors long lasting.

2,Keep them in a dry and shady cool places when not wearing…put in a jewelry box is preferred.

3,Please take off the rings or bracelets firstly, when you washing the hands.

Our Product Service

Packing: poly bag / carton.

Shipping Term: we will ship out the online retail orders within around 3-5 days via DHL / China Post Air, but ask for around 25-35 days for custom OEM, ODM Orders.

MOQ for online orders: No MOQ, and will be free shipping for orders >$50.